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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Candie McGee

Candie McGee

November 29, 2024

5  out of  5
rating by Candie McGee
"My son hit a deer and messed his car up. Called Hank Rymer at state farm and handle everything for him and went beyond when he had some issues. We will definitely highly recommend them."
We responded:
"Hi Candie! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Charlee Meeks

July 16, 2024

5  out of  5
rating by Charlee Meeks
"My husband and I recently had the pleasure of working with Hank at State Farm, and we couldn't be happier with the experience. Hank was incredibly knowledgeable, patient, and attentive to all our needs. He took the time to explain every detail of the insurance policies and helped us find the perfect coverage for our situation. His professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Hank to anyone looking for top-notch service and expert advice. Thank you, Hank, for going above and beyond to ensure we were well taken care of!"
We responded:
"Hi, Charlee! Thank you for sharing that you and your husband had a great experience working with me. It was such a pleasure taking the time to explain the details and find the right coverage for you. Knowing that my approach helped make the process smooth and stress-free for you is truly rewarding. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Hank Rymer - State Farm Insurance Agent, Tullahoma, TN"
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Kim Rymer

June 14, 2024

5  out of  5
rating by Kim Rymer
"Hank Rymer with State Farm is a wonderful guy, a fantastic State Farm Agent and an outstanding son. He saved my life last night by performing the Heimlich Maneuver after I got choked at a ballgame. Hank had never done this before, but he did not hesitate to help me. That’s who Hank is. He is a man who will help anyone in need. I realized after this experience just how quickly our life can end. We all must be ready for when that time comes. If you need Life Insurance, call Hank today. He can help you prepare for the unexpected. Thank you son! Love Ma"
We responded:
"Kim, I am overjoyed to hear that we could assist you in a time of need! Your safety is always a top priority, and I'm grateful for the opportunity to help. Thank you for your kind words and for trusting our team with your insurance needs. Stay safe! - Hank Rymer - State Farm Insurance Agent, Tullahoma, TN"
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Melinda Grecco

February 13, 2024

5  out of  5
rating by Melinda Grecco
"Just wanted to give a shout out for Danielle Gass. She was patient and kind, answered all our questions then followed up to make sure we were satisfied with the quote! Awesome customer service!"
We responded:
"Melinda, thank you for taking the time to leave us a review! Danielle is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance quote."
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Chelsea Holt

July 19, 2023

5  out of  5
rating by Chelsea Holt
"Hank is a very professional and nice man .. my grandmother does business with him and couldnt ask for anyone better highly recommend"
We responded:
"Chelsea, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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charles bolton

June 9, 2023

1  out of  5
rating by charles bolton
"First off the one star rating is solely because that is the lowest possible rating to be able to write a review. I have no idea how long a review is allowed to be so I will start with the core of my review and then expand if allowed. Short version: Hank Rymer and his staff are incompetent at best, but in all likelihood willingly committing fraudulent acts. State Farm at the corporate level is also actively involved in this fraud or at the very least complacent regarding its existence. I have reached out to US Senator Marsha Blackburn of Tennessee regarding this issue. More detailed but only scratching the surface: State Farm commits the following fraudulent acts: adding additional “drivers” who don’t exist to policies, removing drivers from policies who don’t need to be removed, failing to remove non drivers from policies who should not be on them, canceling policies due solely to the previous listed fraudulent actions of agents/their staff/corporate, withdrawing funds from customer accounts AFTER canceling policies, refusing to return those wrongfully collected payments, repeatedly lying to customers to make them think that their issues are being resolved when they are not, continuing to lie and coverup the truth even after being repeatedly pressed, and once the lies finally get to a breaking point denying any wrongdoing, and trying to convince the customer that he/she is in the wrong. ANYONE WHO HAS HAD ISSUES WITH STATE FARM PLEASE REACH OUT TO ME SO WE CAN SEEK A CLASS ACTION LAWSUIT AGAINST STATE FARM. Additionally, emails to Senator Marsha Blackburn from as many people as possible will help with government intervention into this ongoing fraudulent activity."
We responded:
"Hi Charles. We are sorry to hear that you had a bad experience. Our office strives to provide great customer service. While we tried our best to help you with your policies before and after you left our agency, we had multiple attempts to reach out to you with no response. We wish you the best moving forward."
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Jeania Hardin

July 16, 2022

5  out of  5
rating by Jeania Hardin
"Always helpful."
We responded:
"Jeania, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Phyllis Winans

August 10, 2021

5  out of  5
rating by Phyllis Winans
"Josh was very helpful. He wasn't pushy and was honest. I appreciate that very much. It was nice dealing with him"
We responded:
"Thank you so much for the great review. We are glad Josh was able to provide you great service. We appreciate your business!"
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Elizabeth Lincoln

April 20, 2021

5  out of  5
rating by Elizabeth Lincoln
"Switching insurance companies has never been easier! Mr. Dotson was extremely professional and courteous while explaining the ins and outside with knowledgeable ease. I will definitely recommend them!"
We responded:
"Thank you so much for the great review. We are glad Josh was able to provide you great service. We appreciate your business!"
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Alex Youknowwhoitis

March 22, 2021

5  out of  5
rating by Alex Youknowwhoitis
"I was shopping around for car and auto insurance when I gave them a call. Honestly I should have just pulled the trigger then. It would have saved me a couple days of pointless price matching. Chase was courteous, professional and comes highly recommended."
We responded:
"Thanks for leaving us a great review. We are glad Chase was able to provide you with exceptional service. We appreciate your business!"
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SRT8 Blacc

January 19, 2021

5  out of  5
rating by SRT8 Blacc
"The Rep was quite informative and straight to the point left no questions un answered. I have been looking for Insurance for months and and i was taken care of in 2 ten min calls."
We responded:
"Thank you for the great review. I'm glad one of our team members was helpful and found you the insurance plan you were looking for. We appreciate your business!"
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Joe Tucker

January 11, 2021

5  out of  5
rating by Joe Tucker
"Very personable, really helped me save money and didn't treat me like an object. I really appreciate how well my conversation went with my rep, Josh, and I will definitely stay a customer for the foreseeable future for every vehicle in the future."
We responded:
"Thank you for leaving us the great review. I’m glad Josh could provide you with great customer service and save you money in the process. We appreciate your business!"